Monalee is waiving the security deposit ($100 value) on new solar projects. Promotion expires 7/30/24.
Activation
It’s important to remember that even though your solar panels are installed, you won’t be able to turn on your systems just yet.
Shortly after installation is complete, we request an appointment with your local jurisdictions’ inspection office on your behalf. This usually happens within 5-10 business days of you paying your remaining Monalee balance.
On the day of inspection, our technician will arrive during the scheduled inspection window provided by the inspections office to complete any minor work needed and prepare for the inspector’s arrival.
After the inspection, the inspector provides us with a report that we then submit to your utility company for PTO (permission from their utility company to activate your system). This can be the longest part of the process, sometimes taking up to six weeks. It all depends on how quickly the utility company works through the request.
As soon as PTO is approved, our technical support team will contact you directly and guide you through how to turn on your system and monitor its solar production. We also walk you through how to download certain applications so that you can monitor the system.
