Monalee is waiving the security deposit ($100 value) on new solar projects. Promotion expires 5/16/24.
Once your permits have been approved, we schedule your installation. Here's what to expect.
Today’s the day! Expect the installation crew to arrive in the morning ready to work. Some projects will be installed over a couple of days.
Closer to the installation date, we coordinate with the homeowner about when and where the materials will be delivered. For example, if installation is on a Monday, the materials will likely need to be delivered the Friday before.
An adult over the age of 18 should be present to receive the materials and on the day(s) of installation. We also encourage the homeowner to be available by phone, should the driver call needing help with directions.
If a homeowner needs to cancel or reschedule, we ask that they contact us at least 48 hours in advance so we can secure them another installation date.
Install crews typically arrive in the morning and spend about eight hours installing the solar equipment. This will vary depending on the system size. They will also need access to the home’s electrical panels, and possibly, their attic space. Sometimes our crews need access to a homeowner’s backyard, so we always encourage them to have their gates unlocked and their pets secured.
Depending on the electrical setup and whether the homeowner has added a battery to their project, installations can take two days to install the hardware.
Even though the panels are successfully installed, homeowners won’t be able to turn on their systems just yet. A few things have to happen first.
After a homeowner’s solar panels are installed, we’ll request an appointment with their local jurisdictions’ inspection office on their behalf. Typically, this will be scheduled within 5-10 business days of the homeowner paying their remaining Monalee balance.
On the day of inspection, our technician will arrive during the scheduled inspection window provided by the inspections office to complete any minor work needed and prepare for the inspector’s arrival.
If you have any questions about installation, please contact our support team directly (care@monalee.co).
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