Customer Success Manager

LOCATION Fully Remote

(Expected available US hours)

Apply Now Monalee Careers

The Role

We are seeking motivated and experienced solar professionals to join our team. We have a high interest in homeowners inquiring online about purchasing solar, storage and EV charging. Your role is to convert these interested homeowners into buyers. This is typically accomplished via answering technical questions, explaining the process and helping them decide on the best buying option for them.

About Monalee

Monalee is a venture-backed climate software and data company. Founded in 2022 with a focus on leveraging the latest technologies in software engineering and machine learning to digitize the end-to-end home electrification experience and lower the barriers many homeowners face when purchasing solar installations and  battery storage.

Responsibilities:

Conduct virtual consultations with potential customers to determine their solar & storage needs and provide solutions
Able to handle 5+ pre-booked appointments per day
Meet targets of onboarding / signing up at least 15 homeowners a month
Manage a full pipeline & CRM with our dedicated project managers
Provide updates and reports to management
Full time Monday – Friday, Weekends optional

About You:

Proven experience in a B2C sales role
Strong communication skills with the ability to articulate technical concepts to non-technical audiences.
Goal-oriented mindset with a track record of meeting and exceeding targets
Solar experience is required

The Perks:

Stock Options / Equity in an early stage, high growth company
Peak mental performance programs and professional development
Health, Dental and Vision insurance
Flexible schedule – fully remote
Paid time off
Paid training
This is a salary + bonus position. Salary is $40,000. Our average Account Executive earns $100,000 / year with top performers earning $150,000 – $200,000. This, of course, is not guaranteed and is based on individual performance.

Apply

*indicates a required field

First Name*

Last Name*

Email*

Phone*

LinkedIn Profile*

Tell us anything that is good to know about you?

How did you hear about us

Our Values

At Monalee, our core values shape our day-to-day interactions, guide us when hiring new ‘Monaleets,’ and support us in cultivating a strong and impactful team.

Lead from the heart

We care about our work and for the people who make it possible. We put ourselves in the other person’s shoes, whether it’s a customer, business partner, or fellow teammate.

Break the mold

We aren’t afraid to challenge the status quo and are constantly innovating and improving. We ask ourselves, ‘why not go left’ when everyone else is going right?

Move fast

Speed matters. We move fast, iterate fast, and are accessible to our customers, installation partners, service providers, and each other. It’s our our biggest advantage.

Be resourceful

We choose to stay nimble and creative rather than throwing money or more people at problems. We take a lean startup approach and do a lot with a little.

Stay humble

We are confident in our strengths and successes but never brag or boast. We share in our ‘wins,’ celebrate milestones as a team,  and always give credit where it’s due.

Keep it light

We take our work seriously but never forget to have fun, because we love what we do and who we get to do it with. Crack a joke, smile, be spontaneous, or all of the above.

Our Employees Love Working Here

We’re proud to maintain an exceptional 4.9-star rating on Glassdoor.

Google Cloud Features Monalee as a Climate Tech Success Story

6 Factors to Consider When Designing your Solar System

Solar Tax Credit: What to Expect and How to File in 2024

Google Cloud Features Monalee as a Climate Tech Success Story

6 Factors to Consider When Designing your Solar System

Solar Tax Credit: What to Expect and How to File in 2024

Customer Success Manager